Legal

Terms of Service

Last updated: May 26, 2026

By accessing and using the My Clinic Online booking platform, you agree to be bound by these Terms of Service. Please read them carefully before submitting an appointment request. If you do not agree with any part of these terms, please do not use this service.

Acceptance of Terms

By using this platform to book an appointment, you confirm that you are at least 18 years of age, or are acting on behalf of a minor as a parent or legal guardian. You agree to provide accurate and complete information in all booking forms.

Appointment Booking Service

This platform allows you to submit appointment requests to participating clinics. Submitting a request does not guarantee a confirmed appointment. All bookings are subject to the clinic's availability and confirmation.

The clinic reserves the right to accept, reschedule, or decline any appointment request. You will be contacted by the clinic to confirm or adjust your appointment.

Appointment times are displayed in local time and subject to change.
We are not responsible for any miscommunication between you and the clinic.
Cancellation and rescheduling policies are determined by the individual clinic.

Medical Disclaimer

Important: This platform is a scheduling tool only. It is not a medical service and does not provide medical advice, diagnosis, or treatment. All medical decisions are made solely by the licensed professionals at the clinic. In case of a medical emergency, please contact the clinic directly or seek immediate medical attention.

User Responsibilities

When using this service, you agree to:

Provide truthful, accurate, and up-to-date personal information
Not submit false, misleading, or fraudulent appointment requests
Notify the clinic promptly if you need to cancel or reschedule
Not misuse or attempt to disrupt the booking platform
Not use this service on behalf of another person without proper authorization

Limitation of Liability

My Clinic Online provides this platform "as is" and makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the service.

We are not liable for any damages arising from your use of the platform, including but not limited to missed appointments, scheduling errors, or technical issues. Our liability to you shall not exceed the amount paid, if any, for using this service.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to this page. Your continued use of the service after any changes constitutes your acceptance of the revised terms.

We encourage you to review this page periodically to stay informed of any updates.

Contact Us

If you have questions about these Terms of Service, please contact the clinic directly through the contact details available on their booking page, or reach out to the platform administrator.