Privacy Policy
My Clinic Online ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect when you use our online appointment booking service, how we use it, and your rights regarding that data.
When you submit an appointment request, we collect the following personal information:
- Full name (first name, last name, middle name, suffix)
- Email address and contact number
- Date of birth
- Gender (optional)
- Home address (optional)
- Reason for visit and preferred appointment date and time
We do not collect any financial or payment information through this platform.
The information you provide is used solely for the following purposes:
- To process and manage your appointment request
- To contact you regarding appointment confirmation, reminders, or changes
- To help the clinic prepare for your visit
- To improve the functionality and experience of this booking service
We do not use your data for marketing purposes without your explicit consent.
Your personal information is shared only with the clinic you are booking with. It is not sold, rented, or disclosed to any third party for commercial purposes.
We may disclose your information if required by law or in response to valid legal processes such as a court order or government request.
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. Your data is transmitted over encrypted connections (HTTPS).
While we take reasonable precautions, no online service can guarantee absolute security. We encourage you to use a secure network when submitting your appointment request.
Appointment request records are retained for the duration necessary to fulfill the purpose for which they were collected, and as required by applicable laws. You may request deletion of your records by contacting the clinic directly.
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal obligations
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact the clinic directly or reach out to us using the information below.